Return / Shipping Policy
RETURN POLICY
We use Redo for Returns
You must go to this link to request a return >>
Holiday Gift Return Policy
For gift purchases made Nov. 18 - Dec. 24, 2023, returns will accepted for store credit if received by Jan. 10, 2024
You must still use the returns portal above
If you purchased Re!Do return insurance for $1.98, your returns will be FREE!
If not, you will be able to buy and print your return label right there.
Standard Return Policy
Returns accepted for store credit if shipped 20 days from ship date.
If you purchased Re!Do return insurance for $1.98, your returns will be FREE!
If not, you will be able to buy and print your return label right there.
PACKING for returns.
1. Insert invoice or number and instructions into the package.
2. Shoe boxes must go into a outside box or bag.
3. Print your pre-paid shipping label and affix it so past labels don't show
In-store credit only. No refunds.
All Sale items are final & non-returnable.
Items (and shoe boxes) must be returned in the same condition they were received and must be unworn.
If returning shoes, use another box or shipping bag over the shoe box.
DO NOT SHIP BACK SHOES IN JUST THE SHOE BOX.
We have the right to refuse a return or exchange or apply a 25% restocking fee if deemed necessary.
Items received past return date will be donated to charity 😇
Return To:
WT Fan Gear
2306 4th Ave, Canyon, TX 79015
SHIPPING POLICY
Last Day to Ship for probable arrival by Christmas is Dec. 18 at noon, 2023.
We ship Monday-Friday and strive to get your order out within 24 hours on weekdays. All packages are sent USPS, and are subject to their delays. We currently ship for a flat $4.99.